If you’d like to book, or if you have a query, just contact us direct. There are no silly questions! We are happy to answer any questions and we’ll do our best to accommodate requests.

Age restriction for booking:  Holiday bookings must be made by person aged 21 or over.

Transactions:  We use Stripe, which accepts most credit and debit cards and is quick, easy and secure. Alternatively, we accept BACS bank transfer. Invoices will be issued via your preferred email address.

If you would prefer to speak to our booking team, please call 07772 568666.

Most properties have key lock boxes and you will receive the code prior to you holiday. If you have any queries, our friendly team can meet you at the property.

Direct bookings, via Adore Cornwall are offered an early check in time, which will vary with each property.

For non-direct bookings the standard check in time is usually 4:30pm. Please see your welcome pack for specific details.

We ask that all guests observe the agreed check in time to allow our hard-working team of housekeepers to complete their work uninterrupted.

Bookings are confirmed on receipt of a 30% deposit of the booking cost.

The balance of the rental is due 60 days prior to the booking commencement date.

At Adore Cornwall, we work closely with the local hospitality industry, so whether you need catering, flowers, dinner reservations or transport, we can help you make the event even more memorable.

Many of our Cornish homes were built before cars!  Where parking is available, it will be detailed in the description. Further information around travel and transport will be in your welcome pack, but you can message us direct for any pre-booking enquiries.

Firstly, we understand that accidents do happen and we’re happy to help! So, if you do experience any breakages, let us know as soon as you can and we’ll source a replacement.

When you make a booking, you accept responsibility for any loss, breakage or damage caused by any member of your party, and agree to indemnify us in full for any costs that we may incur as a result.

We hold a small deposit and once the property has been inspected, on day of departure, it will be refunded within three working days.

Adore Cornwall strongly recommends that guests take out suitable holiday insurance, to cover the total cost of your holiday in the event of cancellation. 

We offer a complimentary 48 hour grace period from when we accept the booking. If you need to cancel the booking within this time, a full refund (of the deposit and balance) will be provided. 

On cancellation of confirmed booking, Adore Cornwall will retain the non-refundable booking deposit and, if paid, the balance. If we are able to fill your cancelled booking with replaced booking, subject to any deductions you will receive a refund minus any discounted price and administrative time. 

We want you to look forward to your family holiday, not dread how much “stuff” you’ll need to bring for the little ones.

So… we can provide travel cots, full size cots with sprung mattresses, nightlights, baby monitors, stair gates, high chairs, booster steps, toilet training seats, bath seats, toys and more. We can even hire pushchairs for you!

When you make a booking, please request which items you would like and they will be ready at the property for your arrival.

Your digital welcome pack will outline the features and facilities specific to the home you select.

Here’s what you can expect:

• A generous welcome hamper, brimming with local produce, including milk, coffee, tea, cream tea, and lots of extra goodies
• Fresh, white bed linen, bath towels, hand towels, bath mats and, in some properties, beach towels.
• Dog friendly homes have pet towels, baggies and treats.
• Toilet rolls, kitchen paper, spray cleaners and aromatic toiletries (from our favourite ethical companies). As well as dish soap, dishwasher tablets, washing machine pods, tea towels, oven mits and tin foil.
• Full complement of cutlery, crockery, serving dishes,  pans, pots and utensils.

If there is anything you need specifically… oyster shucks, kebab skewers, chopsticks… just let us know!